Call forwarding
How to Forward Calls to your PerfectCall business line (or any number).
Call forwarding sends calls from your existing phone number to your PerfectCall number so PerfectCall can answer your calls.
Your PerfectCall Number
Use the PerfectCall number provided during setup:
(your PerfectCall number)
Keep this number handy — you’ll paste it into your phone or carrier settings.
Option A (Recommended): Use phone settings
- Open your Phone app.
- Go to Settings → Call forwarding (wording varies).
- Turn forwarding on and enter (your PerfectCall number).
- Save.
- Test by calling your number from a different phone.
If you don’t see call forwarding in your phone settings, try Option B or contact your carrier.
Option B: Dial a forwarding code
Some carriers support dial codes (also called “star codes”). These codes are not universal.
- Open the Phone dialer.
- Enter the code your carrier supports.
- Replace
FORWARD_NUMBERwith (your PerfectCall number). - Press Call.
Common dial codes (your carrier may differ)
Try these only if your carrier supports them.
| Forwarding type | Turn on | Turn off |
|---|---|---|
| Forward all calls | *21*FORWARD_NUMBER# (some carriers use *72) |
##21# (some carriers use *73) |
| Forward when busy | *67*FORWARD_NUMBER# |
##67# |
| Forward when unanswered | *61*FORWARD_NUMBER# |
##61# |
| Forward when unreachable | *62*FORWARD_NUMBER# |
##62# |
Top U.S. carrier forwarding codes
These are common codes for major U.S. carriers. Replace
FORWARD_NUMBER with your PerfectCall number.
| Carrier | Forward all calls (activate) | Turn off forwarding | Notes |
|---|---|---|---|
| Verizon | *72 FORWARD_NUMBER |
*73 |
Dial *72, wait for tone, then enter the number. |
| AT&T | *21*FORWARD_NUMBER# |
#21# |
GSM-style codes; press Call after entering. |
| T-Mobile | *21*FORWARD_NUMBER# |
##21# |
Works on most modern T-Mobile plans. |
| Sprint (legacy) | *72 FORWARD_NUMBER |
*720 |
Mainly for older Sprint/legacy lines. |
| Cricket Wireless | *21*FORWARD_NUMBER# |
##004# |
Uses GSM-style activation like AT&T. |
Codes can vary by plan and device. If a code fails, use your phone’s
call forwarding settings or contact your carrier for exact instructions.
Replace
FORWARD_NUMBER with your PerfectCall number (example: +15551234567).
Troubleshooting
- “Invalid code” / “MMI error”: your carrier uses different codes — use phone settings or contact your carrier.
- It forwards but PerfectCall doesn’t ring: confirm you entered the correct PerfectCall number.
- You only want forwarding sometimes: use “busy / unanswered / unreachable” instead of “all calls.”
- Nothing works: ask your carrier for exact steps to forward calls to another number.
What to ask your carrier (copy/paste)
If you contact support, you can say:
Hi — I need to enable call forwarding from my number to another phone number.
What are the exact steps or dial codes for forward all / busy / unanswered / unreachable?
Tip: After enabling forwarding, always test by calling your number from a different phone.